Customers
Customer intelligence records
Customer intelligence record with a unified activity timeline served from the database.
Vertical
legal intake
Scores
Intent 62 ; Opp 81 ; Eng 58
Consent
Revenue impact
$2,193 attributed
VOICE_COMPLIANCE_NEEDS_REVIEW
Jun 1, 1:32 AMAudit: Sensitive vertical. A human must approve before this call can proceed.
VOICE_PLAN_CREATED
Jun 1, 1:32 AMAudit: Created a high priority voice plan for Camila Castillo.
AI_RECOMMENDATION_CREATED
Jun 1, 1:31 AMAudit: Generated Appointment outreach for Camila Castillo.
AI_REVIEW_REQUIRED
Jun 1, 1:31 AMAudit: Review required: Confidence below threshold, Legal intake.
AI_EXPLANATION_GENERATED
Jun 1, 1:31 AMAudit: Recorded 3 reasoning factors.
OUTCOME_EVENT_CREATED
Jun 1, 1:30 AMAudit: Recorded 3 outcome events.
STAGE_TRANSITION_CREATED
Jun 1, 1:30 AMAudit: Advanced from contact attempted to appointment set based on workflow outcomes.
REVENUE_ATTRIBUTED
Jun 1, 1:30 AMAudit: Attributed 2193 gross influence. The workflow scheduled an appointment that advances revenue.
WORKFLOW_EFFECTIVENESS_SCORED
Jun 1, 1:30 AMAudit: Outcome score 88 with 2193 revenue influenced.
RECOVERED attribution
Jun 1, 1:30 AMRevenue: The workflow scheduled an appointment that advances revenue. Estimated 2193 gross influence.
Case retainer
Jun 1, 1:30 AMOpportunity: Stage: appointment-set
Email Opened
Jun 1, 1:30 AMOutcome: Email was delivered and engagement is inferred from intent. (70% confidence)
Appointment Scheduled
Jun 1, 1:30 AMOutcome: An appointment booking action executed in simulation. (80% confidence)
Human Task Created
Jun 1, 1:30 AMOutcome: A human task was created for follow-up. (90% confidence)
ACTION_ALLOWED
Jun 1, 1:30 AMAudit: Send Email allowed: email consent is present, so the action is allowed.
ACTION_EXECUTED
Jun 1, 1:30 AMAudit: Create Task executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:30 AMAudit: Create Task allowed: A human task does not require channel consent.
ACTION_ALLOWED
Jun 1, 1:30 AMAudit: Book Appointment allowed: This action does not require channel consent.
ACTION_EXECUTED
Jun 1, 1:30 AMAudit: Send Email executed in simulation. Nothing was sent.
ACTION_EXECUTED
Jun 1, 1:30 AMAudit: Book Appointment executed in simulation. Nothing was sent.
WORKFLOW_COMPLETED
Jun 1, 1:30 AMAudit: Workflow completed.
WORKFLOW_STARTED
Jun 1, 1:30 AMAudit: Workflow simulation started.
Appointment booking follow-up
Jun 1, 1:30 AMWorkflow run: Outcome: completed (3 executed, 0 blocked)
Consultation request
May 29, 8:17 PMSignal: Prospective client requested an initial consultation.
Consultation Opportunity
May 29, 8:17 PMDetected opportunity: Customer requested a consultation (80% confidence)
Sales Opportunity
May 29, 8:17 PMDetected opportunity: A new lead entered the system (64% confidence)
Book Appointment
May 29, 8:17 PMRecommendation: Customer signaled appointment intent.
Advice boundary review required
May 29, 8:17 PMRisk flag: Adds caution to outreach decisions
Repeated no response
May 29, 8:17 PMRisk flag: Lowers engagement and slows outreach cadence
Website intake
May 29, 7:17 PMSignal: Prospective client submitted a website intake form.
Camila Castillo
legal intake
Recent signals
Active opportunity
Case retainer
Last action
Generated by simulation (145d ago)
Attribution
The workflow scheduled an appointment that advances revenue.
Case retainer
Camila Castillo