Customers
Customer intelligence records
Customer intelligence record with a unified activity timeline served from the database.
Vertical
dental
Scores
Intent 56 ; Opp 63 ; Eng 54
Consent
Revenue impact
$69 attributed
VOICE_REVENUE_ATTRIBUTED
Jun 1, 1:32 AMAudit: Attributed 35 from the simulated call. Simulated voice call kept the opportunity active.
VOICE_COMPLIANCE_ALLOWED
Jun 1, 1:32 AMAudit: All voice compliance checks passed. The call may proceed.
VOICE_PLAN_CREATED
Jun 1, 1:32 AMAudit: Created a standard priority voice plan for Ethan Donovan.
VOICE_OUTCOME_CREATED
Jun 1, 1:32 AMAudit: Customer asked to be called back at a better time.
VOICE_TRANSCRIPT_CREATED
Jun 1, 1:32 AMAudit: Recorded a simulated transcript with 5 lines.
VOICE_CALL_SIMULATED
Jun 1, 1:32 AMAudit: Simulated call for Ethan Donovan produced CALLBACK_REQUESTED.
AI_EXPLANATION_GENERATED
Jun 1, 1:31 AMAudit: Recorded 3 reasoning factors.
AI_RECOMMENDATION_CREATED
Jun 1, 1:31 AMAudit: Generated Immediate human follow-up for Ethan Donovan.
AI_REVIEW_REQUIRED
Jun 1, 1:31 AMAudit: Review required: Confidence below threshold.
WORKFLOW_EFFECTIVENESS_SCORED
Jun 1, 1:31 AMAudit: Outcome score 58 with 69 revenue influenced.
OUTCOME_EVENT_CREATED
Jun 1, 1:31 AMAudit: Recorded 2 outcome events.
REVENUE_ATTRIBUTED
Jun 1, 1:31 AMAudit: Attributed 69 gross influence. The workflow made contact but did not yet move the stage.
ASSISTED attribution
Jun 1, 1:31 AMRevenue: The workflow made contact but did not yet move the stage. Estimated 69 gross influence.
Email Opened
Jun 1, 1:31 AMOutcome: Email was delivered and engagement is inferred from intent. (70% confidence)
Human Task Created
Jun 1, 1:31 AMOutcome: A human task was created for follow-up. (90% confidence)
WORKFLOW_STARTED
Jun 1, 1:31 AMAudit: Workflow simulation started.
WORKFLOW_COMPLETED
Jun 1, 1:31 AMAudit: Workflow completed.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Create Task executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:31 AMAudit: Create Task allowed: A human task does not require channel consent.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Send Email executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:31 AMAudit: Send Email allowed: email consent is present, so the action is allowed.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Send Email executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:31 AMAudit: Send Email allowed: email consent is present, so the action is allowed.
High intent purchase follow-up
Jun 1, 1:31 AMWorkflow run: Outcome: completed (3 executed, 0 blocked)
Overdue cleaning
May 29, 8:03 PMSignal: Patient is overdue for a recall cleaning by several months.
Recall cleaning and exam
May 29, 8:03 PMOpportunity: Stage: contact-attempted
Sales Opportunity
May 29, 8:03 PMDetected opportunity: Customer requested an estimate, a direct buying signal (88% confidence)
Appointment Opportunity
May 29, 8:03 PMDetected opportunity: Patient is overdue for a recall visit (68% confidence)
Schedule Call
May 29, 8:03 PMRecommendation: Purchase intent is best served by a direct conversation.
Repeated no response
May 29, 8:03 PMRisk flag: Lowers engagement and slows outreach cadence
Treatment plan pending
May 29, 7:03 PMSignal: An accepted treatment plan has not yet been scheduled.
Ethan Donovan
dental
Recent signals
Active opportunity
Recall cleaning and exam
Last action
Generated by simulation (145d ago)
Attribution
The workflow made contact but did not yet move the stage.
Recall cleaning and exam
Ethan Donovan