Customers
Customer intelligence records
Customer intelligence record with a unified activity timeline served from the database.
Vertical
dental
Scores
Intent 37 ; Opp 58 ; Eng 49
Consent
Revenue impact
$600 attributed
VOICE_COMPLIANCE_BLOCKED
Jun 1, 1:32 AMAudit: Prior no-response count is 3, at or above the limit of 3.
VOICE_PLAN_CREATED
Jun 1, 1:32 AMAudit: Created a standard priority voice plan for Avery Ramirez.
AI_RECOMMENDATION_REJECTED
Jun 1, 1:31 AMAudit: Demo Manager recorded a rejected decision.
AI_RECOMMENDATION_CREATED
Jun 1, 1:31 AMAudit: Generated Human review for Avery Ramirez.
AI_REVIEW_REQUIRED
Jun 1, 1:31 AMAudit: Review required: Policy conflict, Confidence below threshold.
AI_EXPLANATION_GENERATED
Jun 1, 1:31 AMAudit: Recorded 3 reasoning factors.
REVENUE_ATTRIBUTED
Jun 1, 1:30 AMAudit: Attributed 600 gross influence. The workflow made contact but did not yet move the stage.
OUTCOME_EVENT_CREATED
Jun 1, 1:30 AMAudit: Recorded 1 outcome events.
WORKFLOW_EFFECTIVENESS_SCORED
Jun 1, 1:30 AMAudit: Outcome score 50 with 600 revenue influenced.
ASSISTED attribution
Jun 1, 1:30 AMRevenue: The workflow made contact but did not yet move the stage. Estimated 600 gross influence.
Human Task Created
Jun 1, 1:30 AMOutcome: A human task was created for follow-up. (90% confidence)
WORKFLOW_STARTED
Jun 1, 1:30 AMAudit: Workflow simulation started.
WORKFLOW_COMPLETED
Jun 1, 1:30 AMAudit: Workflow completed.
ACTION_EXECUTED
Jun 1, 1:30 AMAudit: Create Task executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:30 AMAudit: Create Task allowed: A human task does not require channel consent.
ACTION_EXECUTED
Jun 1, 1:30 AMAudit: Review Opportunity executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:30 AMAudit: Review Opportunity allowed: A human task does not require channel consent.
Human review workflow
Jun 1, 1:30 AMWorkflow run: Outcome: completed (2 executed, 0 blocked)
Insurance verification
May 29, 8:04 PMSignal: Patient opened and clicked an insurance verification reminder.
Customer reply
May 29, 8:04 PMCommunication: Customer engaged with the simulated outreach.
Treatment plan acceptance
May 29, 8:04 PMOpportunity: Stage: engaged
Appointment Opportunity
May 29, 8:04 PMDetected opportunity: Patient is overdue for a recall visit (68% confidence)
Review Opportunity
May 29, 8:04 PMRecommendation: A risk flag or review intent requires human review before outreach.
Overdue cleaning
May 29, 7:04 PMSignal: Patient is overdue for a recall cleaning by several months.
Missed appointment
May 29, 6:04 PMSignal: Patient missed a scheduled hygiene appointment.
Avery Ramirez
dental
Recent signals
Active opportunity
Treatment plan acceptance
Last action
Generated by simulation (145d ago)
Attribution
The workflow made contact but did not yet move the stage.
Treatment plan acceptance
Avery Ramirez