Customers
Customer intelligence records
Customer intelligence record with a unified activity timeline served from the database.
Vertical
dental
Scores
Intent 67 ; Opp 66 ; Eng 72
Consent
Revenue impact
$670 attributed
VOICE_COMPLIANCE_BLOCKED
Jun 1, 1:32 AMAudit: Prior no-response count is 3, at or above the limit of 3.
VOICE_PLAN_CREATED
Jun 1, 1:32 AMAudit: Created a high priority voice plan for Hugo Donovan.
AI_RECOMMENDATION_APPROVED
Jun 1, 1:32 AMAudit: Demo Manager recorded a approved decision.
AI_RECOMMENDATION_CREATED
Jun 1, 1:32 AMAudit: Generated Immediate human follow-up for Hugo Donovan.
AI_EXPLANATION_GENERATED
Jun 1, 1:32 AMAudit: Recorded 4 reasoning factors.
OUTCOME_EVENT_CREATED
Jun 1, 1:31 AMAudit: Recorded 2 outcome events.
REVENUE_ATTRIBUTED
Jun 1, 1:31 AMAudit: Attributed 670 gross influence. The workflow made contact but did not yet move the stage.
WORKFLOW_EFFECTIVENESS_SCORED
Jun 1, 1:31 AMAudit: Outcome score 58 with 670 revenue influenced.
ASSISTED attribution
Jun 1, 1:31 AMRevenue: The workflow made contact but did not yet move the stage. Estimated 670 gross influence.
Email Opened
Jun 1, 1:31 AMOutcome: Email was delivered and engagement is inferred from intent. (70% confidence)
Human Task Created
Jun 1, 1:31 AMOutcome: A human task was created for follow-up. (90% confidence)
WORKFLOW_STARTED
Jun 1, 1:31 AMAudit: Workflow simulation started.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Send Email executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:31 AMAudit: Send Email allowed: email consent is present, so the action is allowed.
ACTION_ALLOWED
Jun 1, 1:31 AMAudit: Create Task allowed: A human task does not require channel consent.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Send Email executed in simulation. Nothing was sent.
ACTION_ALLOWED
Jun 1, 1:31 AMAudit: Send Email allowed: email consent is present, so the action is allowed.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Create Task executed in simulation. Nothing was sent.
WORKFLOW_COMPLETED
Jun 1, 1:31 AMAudit: Workflow completed.
High intent purchase follow-up
Jun 1, 1:31 AMWorkflow run: Outcome: completed (3 executed, 0 blocked)
Insurance verification
May 29, 8:18 PMSignal: Patient opened and clicked an insurance verification reminder.
Treatment plan acceptance
May 29, 8:18 PMOpportunity: Stage: engaged
Sales Opportunity
May 29, 8:18 PMDetected opportunity: Customer requested an estimate, a direct buying signal (88% confidence)
Appointment Opportunity
May 29, 8:18 PMDetected opportunity: Patient is overdue for a recall visit (68% confidence)
Schedule Call
May 29, 8:18 PMRecommendation: Purchase intent is best served by a direct conversation.
Repeated no response
May 29, 8:18 PMRisk flag: Lowers engagement and slows outreach cadence
Overdue cleaning
May 29, 7:18 PMSignal: Patient is overdue for a recall cleaning by several months.
Treatment plan pending
May 29, 6:18 PMSignal: An accepted treatment plan has not yet been scheduled.
Hugo Donovan
dental
Recent signals
Active opportunity
Treatment plan acceptance
Last action
Generated by simulation (145d ago)
Attribution
The workflow made contact but did not yet move the stage.
Treatment plan acceptance
Hugo Donovan