Customers
Customer intelligence records
Customer intelligence record with a unified activity timeline served from the database.
Vertical
automotive
Scores
Intent 46 ; Opp 93 ; Eng 48
Consent
Revenue impact
$15,800 attributed, $52,668 at risk
Trade appraisal submitted
May 29, 8:10 PMSignal: Customer submitted a trade-in for appraisal on a current vehicle.
Vehicle purchase
May 29, 8:10 PMOpportunity: Stage: dormant
Vehicle Purchase Opportunity
May 29, 8:10 PMDetected opportunity: Customer submitted a trade request, a strong purchase indicator (92% confidence)
Hugo Marsh
automotive
Recent signals
Active opportunity
None
Last action
Generated by simulation (145d ago)
Attribution
Routing to a human reduced the risk of losing the opportunity.
Missed opportunity
The opportunity is dormant and at risk of being lost.
Recovery: Add the customer to a reactivation sequence.
Vehicle purchase
Hugo Marsh