Customers
Customer intelligence records
Customer intelligence record with a unified activity timeline served from the database.
Vertical
automotive
Scores
Intent 17 ; Opp 85 ; Eng 0
Consent
Revenue impact
$0 attributed
VOICE_COMPLIANCE_BLOCKED
Jun 1, 1:32 AMAudit: Customer has opted out of all contact.
VOICE_PLAN_CREATED
Jun 1, 1:32 AMAudit: Created a low priority voice plan for Ethan Brooks.
AI_RECOMMENDATION_CREATED
Jun 1, 1:31 AMAudit: Generated Pause outreach for Ethan Brooks.
AI_REVIEW_REQUIRED
Jun 1, 1:31 AMAudit: Review required: Confidence below threshold, Compliance risk.
AI_EXPLANATION_GENERATED
Jun 1, 1:31 AMAudit: Recorded 2 reasoning factors.
WORKFLOW_EFFECTIVENESS_SCORED
Jun 1, 1:31 AMAudit: Outcome score 15 with 0 revenue influenced.
OUTCOME_EVENT_CREATED
Jun 1, 1:31 AMAudit: Recorded 1 outcome events.
Compliance Stop
Jun 1, 1:31 AMOutcome: Customer opted out, so outreach stopped. (100% confidence)
WORKFLOW_COMPLETED
Jun 1, 1:31 AMAudit: Workflow paused.
ACTION_EXECUTED
Jun 1, 1:31 AMAudit: Outreach paused.
WORKFLOW_STARTED
Jun 1, 1:31 AMAudit: Workflow simulation started.
Opt-out stop workflow
Jun 1, 1:31 AMWorkflow run: Outcome: paused (1 executed, 0 blocked)
POLICY_BLOCKED_ACTION
May 30, 12:56 PMAudit: Blocked SMS sales follow-up
Missed sales call
May 30, 12:55 PMSignal: Inbound call missed after hours. Customer previously replied STOP.
Sales follow-up
May 30, 12:55 PMCommunication: Outreach blocked. Customer opted out of SMS.
CUSTOMER_OPTED_OUT
May 30, 12:55 PMAudit: Stopped all workflows
Pause Outreach
May 30, 12:55 PMRecommendation: Customer opted out, so all outreach is paused.
Opted out of all outreach
May 30, 12:55 PMRisk flag: Routes recommendations to human review
Customer opted out
May 30, 12:55 PMRisk flag: Pauses all outreach
Used sedan inquiry
May 29, 9:15 AMOpportunity: Stage: lost
Ethan Brooks
automotive
Recent signals
Active opportunity
None
Last action
Recorded opt-out and stopped workflow (146d ago)
Attribution
No revenue attribution recorded.
Used sedan inquiry
Ethan Brooks