Customer signals

Inbound events that indicate revenue intent or risk. Each signal carries a recommended next action and a consent status.

new lead43estimate request39service due32recall opportunity31missed call25email engagement25appointment cancellation15consultation request10

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Service due reminder

Denise Carter via scheduler

Medium

Maintenance overdue by two months after a declined prior quote.

Recommended next action

Offer a maintenance recovery call with a service coupon

Suggested channel: Voice

Consent granted

145d ago