Customer signals

Inbound events that indicate revenue intent or risk. Each signal carries a recommended next action and a consent status.

new lead43estimate request39service due32recall opportunity31missed call25email engagement25appointment cancellation15consultation request10

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Appointment cancellation

Linda Vasquez via scheduler

High

Cancelled annual visit. Content is medical sensitive and needs review.

Recommended next action

Route to human review before any reschedule message

Suggested channel: Human task

Consent granted

145d ago