Intelligence
Customer intelligence graph and scores
Customer intelligence profile for the automotive vertical. Prefers sms.
Escalate To Manager
High intent and high opportunity value justify immediate human follow-up.
Vehicle Purchase Opportunity
Customer submitted a trade request, a strong purchase indicator
Route to a salesperson for immediate follow-up
Sales Opportunity
A new lead entered the system
Respond quickly to qualify the lead
No active risk indicators.
Vehicle detail viewed
NEW_LEADMissed sales call
MISSED_CALLTrade appraisal submitted
TRADE_REQUEST6 nodes and 5 relationships connect this customer to signals, opportunities, communications, and risk flags.
The action plan SignalFlow would run for this customer, with policy decisions and a simulated execution. Nothing is sent.
High intent purchase follow-up
Trigger: NEW_LEAD (intent 84, opportunity 96)
Send SMS
Open the conversation on the customer preferred channel.
Send Email
Fall back to email if there is no reply.
Escalate To Manager
High intent and opportunity value warrant human escalation.
Send SMS
Consent present, action allowed.
Send Email
Consent present, action allowed.
Escalate To Manager
Consent present, action allowed.