Intelligence
Customer intelligence graph and scores
Customer intelligence profile for the automotive vertical. Prefers sms.
Escalate To Manager
High intent and high opportunity value justify immediate human follow-up.
Vehicle Purchase Opportunity
Customer submitted a trade request, a strong purchase indicator
Route to a salesperson for immediate follow-up
Service Revenue Opportunity
An open recall notice requires a service visit
Schedule the recall service
Sales Opportunity
A new lead entered the system
Respond quickly to qualify the lead
High value opportunity
Raises urgency and favors human escalation
Lead form submitted
NEW_LEADTrade appraisal submitted
TRADE_REQUESTRecall notice
RECALL_NOTICE7 nodes and 6 relationships connect this customer to signals, opportunities, communications, and risk flags.
The action plan SignalFlow would run for this customer, with policy decisions and a simulated execution. Nothing is sent.
High intent purchase follow-up
Trigger: NEW_LEAD (intent 87, opportunity 99)
Send SMS
Open the conversation on the customer preferred channel.
Send Email
Fall back to email if there is no reply.
Escalate To Manager
This action is routed to a human for review.
Send SMS
Consent present, action allowed.
Send Email
Consent present, action allowed.
Escalate To Manager
This action is routed to a human for review.